Support
How to reach us, and where to look first.
Write to us
For the hosted plans, your account, billing or anything else, write to hello@opscrew.dev. It helps to include:
- your workspace's name and the repository of the project it is about;
- what you did, what you expected, and what happened instead;
- the error's exact words or a screenshot. Never send a token, a password or another secret: we never need one.
Payments and refunds
Paddle (opens in a new tab), our reseller, handles payments, invoices and refunds. Write to us, or contact Paddle through the link in the receipt it emailed you. Refunds follow the refund policy.
The open-source CLI and plugin
The documentation covers every command and step. Ask a question or report a bug in the issues on GitHub, where others can find the answer too.
Security problems
If you find a vulnerability in OpsCrew, write to hello@opscrew.dev instead of opening a public issue, so it can be fixed before it is known.